This Knowledge Base is designed to provide you easy access to the information you need, when you need it.

NOC-FeatureSupport

Always Available Support

Our support is always available. All support is handled via email, no phones, or chat, but we we pride ourselves in above average response times. Inquiries should be sent to support@noc.org

Self-Service Support

To help with answering questions, this site is built on a platform designed to answer your questions. Simply use the search bar on the home page to quickly find solutions to your problems.

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Platform consists of the following features:

Smart Routing

Includes enhanced records that allow advanced functionality (e.g., Geo-Based Routing, Automated Failover Recovery).

High Availability

Allows a user to design and implement High Availability (HA) zones without the use of a Content Delivery Network (CDN).

Automated Recovery

Automatically detect an availability issue, mitigate the the outage to reduce impact and recover when the issue is resolved.

Geo-Based Routing

Intelligently, and dynamically, assign different routes to a user according to their network location.

Proximity Routing

Route traffic according to the networks speed and availability ensuring optimal experience.

Continuous Monitoring

Monitor your digital assets (i.e., domains and IPs) from multiple nodes distributed around the world.